Our top priority is the safety of our riders and drivers. we will make sure the ride is safe, reliable, and comfortable.
Drivers must pass a background check before driving with Gridetech. We also continuously monitor our drivers and when necessary, we deactivate drivers.
Our drivers are monitored closely to ensure safety while driving, helping to detect if a trip goes unusually off-course or if a possible crash has occurred.
All drivers must complete a safety training program before being verified.
Drivers are responsible for driving their vehicles in a safe and professional manner and must comply with all driving laws. All drivers must also go through screening and have a valid driver's license
Seat belts are mandatory and must be used by all vehicle occupants. Any malfunctioning seat belts should be reported for repair and failure to comply with this policy can result in account termination.
Anyone under 18 must be accompanied by an adult 18 or older to ride. Riders must bring a car seat for children who require one.
Once matched with a rider or driver, their name, profile photo, and ratings can be viewed.
Your phone number or personal information are never shared with other drivers or riders.
For extra peace of mind, let loved ones see where you are, in real time through location sharing.